Privacy Policy

ShineUp Online values your privacy and is committed to protecting your personal data. We only process information that is necessary to provide and improve our services, such as delivering Instagram views, likes, followers, and other social media engagement solutions.

We never sell or share your information with third parties for commercial gain.

This Privacy Policy applies to the use of our website and services. The latest version replaces any previous versions. Here we explain:

  • What data we collect and why

  • How your data is stored and protected

  • When your information may be shared with third parties

  • Your rights under GDPR and other applicable data laws

If you have questions, you can reach our Privacy Officer (contact details at the end of this page).

Data Processing

Our shop runs on WooCommerce. Data you provide (such as name, email, and order details) is securely stored and only used to fulfill your order (e.g., buying Instagram views, likes, followers, or YouTube watch 

We use Vimexx for hosting and email services. They do not use your personal data for their own purposes and apply strong security measures such as SSL encryption and firewalls.

Order confirmations and service updates are sent through SendGrid. They store your data securely and never use your email address for their own marketing. You can unsubscribe at any time by clicking the link in our emails.

Payment Processors

Payments for our services may be processed through PayPal or other secure gateways. These processors handle your payment details (such as bank account or card number) under strict security and compliance rules.

Your details are only used for payment processing and not for marketing. Data is retained only as long as legally required.

Purpose of Data Collection

We use your personal information only for:

  • Processing and delivering your orders (e.g., Instagram views or YouTube subscribers)

  • Sending confirmations and service updates

  • Customer support and resolving service-related issues

  • Fulfilling legal and tax obligations

We do not use your information for unsolicited marketing without your explicit consent.

Automatically Collected Data

When you visit our site, certain technical information such as your IP address, browser type, and device may be collected to improve our website performance and detect fraud. This data does not personally identify you.

Data Retention

We retain your data only as long as necessary:

  • Customer accounts remain active until you request deletion

  • Order records (invoices, payments) are kept as required by tax law

  • Once deleted, only anonymized data may remain for analytics or reporting

Your Rights

As a customer, you have the right to:

  • Access your personal data we store

  • Correct inaccurate or incomplete data

  • Restrict or limit how your data is processed

  • Request deletion of your data (“right to be forgotten”)

  • Object to certain processing activities

  • Data portability (receive a copy of your data to transfer elsewhere)

We respond to all requests within 30 days.

You may also file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) if you believe your data is misused.

Cookies

We use Google Analytics to analyze website traffic and improve our services. This may include tracking which pages are visited (e.g., buy Instagram likes, buy YouTube views) to better understand customer need

 

Some third-party tools used on our site may place cookies to function properly. You will be informed and given the choice to manage or disable these cookies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page. If significant changes are made, we will notify you via email.

Contact Information

For questions regarding this Privacy Policy or your data rights, please contact us:

Email: support@shineuponline.com